ACP Cloud Management — Questions and Answers
Question 1: How does Auvik's cloud-based architecture benefit MSPs?
- Cloud architecture provides no specific MSP benefits
- Multi-tenant management, centralized visibility across client networks, and no on-premise server infrastructure needed (Correct answer)
- Cloud only provides storage benefits
- MSPs cannot use cloud-based network management
Correct answer: Multi-tenant management, centralized visibility across client networks, and no on-premise server infrastructure needed
Auvik's cloud architecture enables MSPs to manage multiple client networks from a single platform with centralized visibility and no server infrastructure to maintain.
Question 2: What security measures protect data in Auvik's cloud platform?
- No special security measures
- Encryption in transit and at rest, role-based access control, multi-factor authentication, and SOC 2 compliance (Correct answer)
- Only password protection
- Physical security guards only
Correct answer: Encryption in transit and at rest, role-based access control, multi-factor authentication, and SOC 2 compliance
Auvik protects cloud data through encryption, RBAC, MFA, and maintains SOC 2 compliance to meet enterprise security requirements.
Question 3: How does Auvik handle multi-site network management?
- Each site requires a separate Auvik subscription
- Deploy collectors at each site and manage all locations through a single cloud dashboard (Correct answer)
- Multi-site management is not supported
- Sites must be managed individually through separate logins
Correct answer: Deploy collectors at each site and manage all locations through a single cloud dashboard
Collectors deployed at each location report to the central cloud platform, providing unified management of all sites through a single dashboard.
Question 4: What API capabilities does Auvik provide?
- Auvik has no API
- RESTful API for device data, alerts, networks, and integration with other platforms and automation workflows (Correct answer)
- Only a reporting API
- API access requires additional licensing
Correct answer: RESTful API for device data, alerts, networks, and integration with other platforms and automation workflows
Auvik provides a RESTful API that enables programmatic access to device data, alerts, and network information for custom integrations and automation.
Question 5: How does Auvik support disaster recovery planning?
- Disaster recovery is outside Auvik's scope
- Through configuration backups, network documentation, topology maps, and device inventory serving as recovery references (Correct answer)
- Only by providing backup hardware
- By automatically rebuilding networks after disasters
Correct answer: Through configuration backups, network documentation, topology maps, and device inventory serving as recovery references
Auvik supports disaster recovery through comprehensive configuration backups, accurate network documentation, and device inventory that serve as references during recovery.
Question 6: What reporting capabilities does Auvik's cloud platform offer?
- No reporting features are available
- Customizable reports on device inventory, traffic patterns, alert history, and network health metrics (Correct answer)
- Only predefined reports that cannot be modified
- Reports are generated by third-party tools only
Correct answer: Customizable reports on device inventory, traffic patterns, alert history, and network health metrics
Auvik provides customizable reporting on various network aspects including inventory, traffic, alerts, and overall health metrics for operational and executive needs.
ACP Cloud Management
How does Auvik's cloud-based architecture benefit MSPs?