Ethics & Professional Conduct Flashcards
7 cards from real ACP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Ethics & Professional Conduct flashcards as text
An ACP professional overhears a colleague sharing a client's authentication credentials over an open phone line in a public office. What is the appropriate immediate action?
Answer: Both interrupt the call to stop further exposure and file an incident report afterward
Active credential exposure must be stopped immediately AND reported as a security incident to limit damage and trigger proper response procedures.
A customer asks an ACP-certified professional to implement a network configuration that the professional believes will create regulatory compliance issues under HIPAA. What should the professional do?
Answer: Advise the customer in writing of the potential HIPAA risk and document their response before proceeding
Professionals must advise clients of compliance risks in writing; proceeding without disclosure shifts liability inappropriately and fails the client.
Which of the following best illustrates the principle of 'professional competence' in the context of ACP ethics?
Answer: Continuously updating skills and knowledge to remain capable of delivering quality work
Professional competence is an ongoing commitment to skill development, not a one-time threshold achieved at certification.
An ACP professional's employer instructs them to access a client's network remotely without the client's knowledge to troubleshoot an issue proactively. What is the ethical response?
Answer: Obtain explicit client authorization before accessing the network, regardless of employer instruction
Accessing a client's network without explicit authorization violates trust and potentially law, even with employer direction and contractual support clauses.
A professional is asked to provide a reference for a former colleague applying for a senior network role, but has reservations about the colleague's technical accuracy under pressure. What is the most ethical approach?
Answer: Decline to serve as a reference rather than provide an inaccurate or misleading endorsement
Providing a misleading positive reference is dishonest; declining to serve as a reference is ethical when an honest reference would be unfavorable.
How should an ACP-certified professional handle a situation where they identify that a previous installation by another certified professional has serious security flaws?
Answer: Document the findings, inform the client, and remediate with proper change control
The client's interest in knowing about security flaws in their environment takes priority; professional loyalty does not override the duty to protect the client.
Under ACP professional ethics standards, when is it acceptable to use a client's production network as a learning environment to practice new configurations?
Answer: It is never acceptable to use a client's production environment for practice or experimentation
Production networks exist to serve the client's business needs; using them for personal skill development without authorization is a serious ethics violation.