Practice Test Geeks(ACE) Acronis Certified Engineer Practice Test
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Troubleshooting, Performance Optimization & Support Flashcards

7 cards from real ACE practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

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  1. An administrator wants to automate the collection of Acronis agent diagnostic logs from 50 remote machines. Which method is most efficient?

    Answer: Use the Acronis Management Server console to remotely collect system information reports for all machines simultaneously

    The Acronis Management Server console provides a built-in 'Collect system information' feature that can gather diagnostic logs from multiple managed machines without requiring RDP access to each one.

  2. After enabling Acronis Continuous Data Protection (CDP) on a file server, the server's disk I/O increases significantly. Which adjustment reduces CDP's storage I/O impact?

    Answer: Exclude non-critical file types and directories from the CDP protection scope

    Narrowing the CDP protection scope by excluding non-critical directories and file types (e.g., temp files, logs) reduces the volume of change tracking and write overhead significantly.

  3. A technician discovers that Acronis backup schedules are not triggering at the configured times on a Windows Server. The agent service is running. What should be checked next?

    Answer: Whether the Acronis backup plan has a 'Start conditions' rule that is blocking execution

    Acronis backup plans support 'Start conditions' (e.g., machine idle, user logged off, CPU below threshold) that can silently block scheduled jobs from starting even when the schedule time arrives.

  4. A recovery point objective (RPO) of 15 minutes is required for a critical SQL Server. Which Acronis backup configuration best meets this requirement?

    Answer: Continuous Data Protection (CDP) with transaction log backup integration

    Acronis CDP with SQL Server transaction log integration provides near-continuous protection with recovery points as frequent as every few minutes, easily meeting a 15-minute RPO.

  5. When troubleshooting an Acronis Management Server that is not displaying recent backup activity, which log file should be reviewed first?

    Answer: /ProgramData/Acronis/BackupAndRecovery/MMS/mms.log

    The MMS (Managed Machine Service) log at the ProgramData path is the primary diagnostic log for the Acronis Management Server and contains errors related to agent communication and activity reporting.

  6. An Acronis backup job to a tape library completes but the tape device reports the archive as unreadable during a restore test. What is the most likely cause?

    Answer: Acronis did not finalize (close) the tape session, leaving the archive header incomplete

    If Acronis does not properly finalize the tape session after writing, the tape header remains open and the archive appears unreadable to the tape device during a restore attempt.

  7. A customer calls Acronis support reporting that the Acronis web console loads but shows no managed machines. The management server service is running. What is the most effective first diagnostic step?

    Answer: Verify that the Acronis Management Server database service (PostgreSQL/MS SQL) is running and accessible

    The Acronis Management Server stores all machine registration data in its backend database; if the database service is stopped or inaccessible, the console appears empty even though the web service itself is running.