ACCA Strategic Business Leadership Models 4

Question 1

In Goleman's Emotional Intelligence framework, which competency involves understanding the emotions of others and responding appropriately?

Accepted Answer

Empathy

Answer

Empathy is the social awareness competency in Goleman's model that involves recognizing, understanding, and considering the feelings and perspectives of others.

Question 2

The PESTEL framework adds which two factors to the original PEST analysis?

Accepted Answer

Environmental and Legal

Answer

PESTEL extends PEST by adding Environmental (ecological/sustainability) and Legal (regulatory/legislative) factors to provide a more comprehensive macro-environmental scan.

Question 3

According to Heifetz's adaptive leadership theory, what distinguishes adaptive challenges from technical problems?

Accepted Answer

Adaptive challenges require changes in values, beliefs, or behavior with no clear solution

Answer

Adaptive challenges require people to change mindsets, values, or behaviors and have no ready-made expert solution, unlike technical problems which can be solved with existing expertise.

Question 4

In the context of the Greiner Growth Model, what is the 'crisis of leadership' associated with?

Accepted Answer

Phase 1: Growth through creativity

Answer

The crisis of leadership ends Phase 1 (creativity) when founders lack the management skills to guide the growing organization, necessitating professional management.

Question 5

Schein's model of organizational culture identifies three levels. Which level contains the deepest, most difficult-to-change assumptions?

Accepted Answer

Basic underlying assumptions

Answer

Basic underlying assumptions are unconscious, taken-for-granted beliefs at the deepest level of Schein's model and are the hardest to surface and change.

ACCA - Association of Chartered Certified Accountants Practice Test

ACCA - Association of Chartered Certified Accountants Practice Test

ACCA Strategic Business Leadership Models 4