ACCA Strategic Business Leadership Models 2 — Questions and Answers
Question 1: In the McKinsey 7-S Framework, which two elements are considered the 'hard' elements?
- Strategy and Structure (Correct answer)
- Strategy and Skills
- Shared Values and Style
- Systems and Staff
Correct answer: Strategy and Structure
Strategy and Structure are hard elements along with Systems; the remaining four (Skills, Staff, Style, Shared Values) are soft elements.
Question 2: Which Ansoff Matrix quadrant carries the highest risk for an organization?
- Market Penetration
- Market Development
- Product Development
- Diversification (Correct answer)
Correct answer: Diversification
Diversification involves entering new markets with new products, making it the highest-risk strategy since the organization lacks experience in both dimensions.
Question 3: According to Lewin's Force Field Analysis, what must happen for successful change to occur?
- Driving forces must exceed restraining forces (Correct answer)
- Restraining forces must be eliminated entirely
- Driving and restraining forces must be equal
- Restraining forces must exceed driving forces
Correct answer: Driving forces must exceed restraining forces
Lewin's model holds that change occurs when driving forces collectively outweigh the restraining forces opposing the change.
Question 4: The Balanced Scorecard's 'internal business processes' perspective primarily focuses on which question?
- How do customers see us?
- What must we excel at? (Correct answer)
- Can we continue to improve and create value?
- How do we look to shareholders?
Correct answer: What must we excel at?
The internal business processes perspective asks what the organization must excel at internally to satisfy customers and shareholders.
Question 5: In Tuckman's model of team development, during which stage does conflict typically emerge as team members assert their positions?
- Forming
- Storming (Correct answer)
- Norming
- Performing
Correct answer: Storming
Storming is characterized by interpersonal conflict, power struggles, and challenge of the leader as members compete for roles.
Question 6: Porter's Generic Strategies framework suggests that a firm 'stuck in the middle' will likely achieve which outcome?
- Above-average profitability
- Below-average profitability (Correct answer)
- Market leadership
- Cost leadership
Correct answer: Below-average profitability
Porter argued that firms failing to commit fully to either cost leadership or differentiation are 'stuck in the middle' and typically earn below-average returns.
Question 7: The concept of 'strategic drift' as described by Johnson refers to which phenomenon?
- Rapid strategic change outpacing the environment
- Incremental strategy that gradually diverges from environmental change (Correct answer)
- Deliberately shifting strategy to new markets
- Aligning organizational culture with strategy
Correct answer: Incremental strategy that gradually diverges from environmental change
Strategic drift occurs when an organization's strategy gradually falls behind environmental changes due to incremental, culturally constrained adaptations.
In the McKinsey 7-S Framework, which two elements are considered the 'hard' elements?