ACC Questioning Techniques & Active Listening Flashcards
6 cards from real ACC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 ACC Questioning Techniques & Active Listening flashcards as text
What does 'reflecting back' in a coaching conversation accomplish?
Answer: It helps the client hear their own words and deepen self-awareness
Reflecting back the client's language helps them hear themselves, often surfacing insights they hadn't consciously recognized.
A client keeps using the word 'stuck.' An ICF-aligned coach would MOST likely:
Answer: Ask the client what 'stuck' means to them
Exploring the client's own metaphors and language uncovers personal meaning that generic advice would miss.
Which approach BEST demonstrates the ICF competency of 'evoking awareness' through questions?
Answer: Asking questions that challenge assumptions and invite new perspectives
Evoking awareness means helping clients see their situation differently through inquiry, not advice or analysis.
When a client gives a long, rambling answer, the most effective coaching move is to:
Answer: Listen for the core theme and reflect it back succinctly
Distilling a long response to its essence helps the client focus on what matters most without the coach imposing direction.
Asking 'What would it mean for you if you achieved that?' is an example of:
Answer: A values-clarifying question
Values-clarifying questions connect goals to deeper personal meaning, strengthening client motivation and commitment.
According to ICF standards, the coach's primary job during active listening is to:
Answer: Stay curious and serve the client's agenda
ICF-aligned coaches maintain curiosity and hold the client's agenda, resisting the urge to evaluate or redirect.