Communication and Emotional Support Flashcards
7 cards from real ACC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Communication and Emotional Support flashcards as text
Which environmental factor most directly affects communication success with a person who has Alzheimer's?
Answer: Reducing noise and distractions before speaking
A quiet, distraction-free environment reduces sensory overload and allows the person to focus on the conversation.
A caregiver must inform a resident with Alzheimer's that a family visit is canceled. The best approach is to:
Answer: Wait until the scheduled time and tell them then, using calm and supportive language
Telling them just before the event time reduces the period of anticipatory anxiety and repeated grief that advance notice can cause.
The concept of 'therapeutic fibbing' in Alzheimer's care refers to:
Answer: Using small untruths to avoid distress when reality would cause harm
Therapeutic fibbing involves compassionate redirection from harmful truths when reality orientation would cause unnecessary distress.
When speaking to a person with Alzheimer's, the caregiver's tone of voice should be:
Answer: Slow, calm, and warm with clear enunciation
A calm, warm tone conveys safety and respect, while slow clear speech aids comprehension for persons with cognitive decline.
A caregiver asks a person with Alzheimer's to choose between red or blue slippers. This approach demonstrates which communication principle?
Answer: Offering limited choices to support decision-making
Limiting choices to two options reduces overwhelm while preserving the person's sense of autonomy and dignity.
Mirroring body language and matching the emotional tone of a person with Alzheimer's is known as:
Answer: Attunement or empathic joining
Attunement involves matching another's emotional state and body language to build rapport and convey understanding.
Which statement best reflects person-centered communication in Alzheimer's care?
Answer: 'I try to understand what this moment means to her and respond to that.'
Person-centered care focuses on the individual's subjective experience and emotional needs rather than managing behavior or correcting cognition.