ACC Staff Training & Development Flashcards
6 cards from real ACC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 ACC Staff Training & Development flashcards as text
Which training approach is most effective for orienting new activity staff to resident-centered care?
Answer: Shadowing experienced staff before independent assignments
Shadowing experienced staff gives new activity workers direct exposure to resident interactions before working independently.
An activity consultant notices that volunteers feel uncertain about handling resident outbursts. What is the best response?
Answer: Schedule a targeted training session on de-escalation techniques
Targeted de-escalation training directly addresses the identified knowledge gap and improves volunteer confidence.
Competency-based training for activity staff is best evaluated by:
Answer: Observing staff performance on the job
Observing actual job performance provides direct evidence of whether staff can apply their training competently.
Which federal regulation requires activity staff in skilled nursing facilities to have specialized training?
Answer: OBRA 1987 (Omnibus Budget Reconciliation Act)
OBRA 1987 established requirements for activity professionals in skilled nursing facilities, including relevant training.
An activity consultant is designing an in-service for staff on therapeutic recreation. Which format best promotes skill retention?
Answer: Interactive practice scenarios with debriefing
Interactive scenarios with debriefing allow staff to practice skills and receive feedback, which strengthens retention.
When a staff member consistently fails to document activity participation, the consultant should first:
Answer: Assess whether training on documentation procedures is needed
Identifying a training gap before disciplinary action ensures the issue is addressed at its root cause.