ABST Use of Force and Conflict Resolution 3

Question 1

In conflict resolution, which of the following stages typically comes FIRST?

Accepted Answer

Assessment of the situation and potential threat level

Answer

Physical intervention

Answer

Calling police immediately

Answer

Filing an incident report

Question 2

What is the main goal of conflict resolution training for security guards?

Accepted Answer

To equip security guards to resolve disputes with minimum force and maximum safety

Answer

To teach security guards to physically overpower any subject

Answer

To memorize police arrest procedures

Answer

To eliminate the need for verbal communication in the field

Question 3

Which of the following factors should a security guard consider when deciding whether to use force?

Accepted Answer

The immediacy of the threat, the subject's behaviour, and the availability of less forceful options

Answer

Whether the subject appears wealthy or influential

Answer

The time of day and whether supervisors are watching

Answer

Only the physical size of the subject

Question 4

If a subject becomes compliant after initial resistance, a security guard should:

Accepted Answer

Reduce force to the minimum needed to maintain the compliant state

Answer

Increase force to ensure the subject remains controlled

Answer

Immediately release the subject without further action

Answer

Apply restraints regardless of the change in behaviour

Question 5

What does the term 'duty of care' require of a security guard who has restrained a subject?

Accepted Answer

To ensure the subject's physical wellbeing while they are under the guard's control

Answer

To release the subject within five minutes regardless of circumstances

Answer

To immediately transfer all responsibility to law enforcement

Answer

To secure the subject and leave the area

Question 6

Which of the following scenarios would justify a security guard using empty-hand physical control techniques?

Accepted Answer

A subject who is actively and physically attacking the security guard

Answer

A subject who refuses to show ID but remains calm and still

Answer

A subject who is speaking loudly in a public space

Answer

A subject who has already left the property

Question 7

After resolving a conflict through de-escalation, what is the security guard's next priority?

Accepted Answer

Document the incident accurately and report it to their supervisor

Answer

Immediately pursue the subject to gather more information

Answer

Celebrate the successful outcome without further action

Answer

Search the subject for weapons as a precaution