Assessment and Evaluation Flashcards
7 cards from real ABST practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Assessment and Evaluation flashcards as text
In a post-incident evaluation, the primary goal of reviewing what happened is to:
Answer: Identify what could be done differently to prevent future incidents
Post-incident reviews are primarily a learning tool to improve protocols and prevent similar incidents from recurring.
Under ABST standards, which of the following BEST describes a 'reasonable person' standard in service evaluation?
Answer: A trained server should use the judgment a reasonably careful server would apply in the same situation
The reasonable person standard means applying the same level of care that a trained, prudent server would exercise in similar circumstances.
Which factor should be considered LAST when evaluating whether a guest is too intoxicated to serve?
Answer: The guest's own claims about their sobriety
Guests' self-reports of sobriety are the least reliable factor because impaired individuals frequently underestimate their own intoxication.
A regular customer who normally seems sober after four drinks is showing unusual signs of impairment after only two drinks tonight. The server should:
Answer: Recognize that tolerance can vary night to night and assess current behavior only
Tolerance is not fixed and can be affected by fatigue, medication, illness, or food intake, so current behavior must guide decisions.
Which practice helps servers evaluate cumulative alcohol intake for a group that has been served by multiple staff members?
Answer: Using a shared drink tally or communication log for large parties
A shared drink tally or communication system between staff ensures accurate tracking of total consumption for any given guest or group.
A guest's speech becomes progressively more incoherent over two hours. Which conclusion is BEST supported by this observation?
Answer: The progressive worsening indicates ongoing impairment likely from continued alcohol consumption
A progressive worsening of speech over time strongly correlates with increasing BAC from continued alcohol consumption.
When evaluating a minor's attempt to purchase alcohol using a fake ID, which document feature is MOST likely to reveal a counterfeit?
Answer: The security features such as holograms, UV ink, or microprinting
Counterfeit IDs often fail to replicate embedded security features like holograms, UV-reactive ink, or microprinting that legitimate IDs contain.