Which of the following best describes the ethical obligation of an AARC recycler when a part fails within the warranty period through no fault of the customer?
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A
Honor the warranty claim only if the customer can prove the part was installed correctly
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B
Honor the warranty claim promptly and provide a replacement or refund without undue burden on the customer
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C
Require the customer to obtain a third-party inspection before processing the claim
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D
Offer store credit only, as cash refunds are discretionary