What is the first step in problem-solving?
Correct!
Wrong!
Identifying and understanding the problem is the crucial first step.
Which technique involves visualizing different paths to reach a solution?
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Wrong!
Mind mapping helps in visualizing options and possible solutions.
What is the main purpose of brainstorming?
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Wrong!
Brainstorming generates multiple creative ideas without immediate judgment.
Which method uses previous experience to solve new problems?
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Wrong!
Analogical reasoning draws on past experiences and applies them to new situations.
What is a heuristic approach in problem-solving?
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Wrong!
Heuristics are mental shortcuts that simplify decision-making processes.
What does the Pareto principle state?
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Wrong!
The Pareto principle (80/20 rule) states that 80% of effects come from 20% of causes.
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Which of the following is an example of lateral thinking?
Correct!
Wrong!
Lateral thinking involves solving problems through an indirect and creative approach.
What technique breaks a problem into smaller parts for easier handling?
Correct!
Wrong!
Decomposition divides a complex problem into manageable pieces.
What is root cause analysis?
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Wrong!
Root cause analysis seeks to identify the underlying reason for a problem.