FREE CLB Assessment Tools Questions and Answers
Scenario: You are listening to a voicemail message:
"Hi, this is David from ABC Company. I’m calling to confirm your interview for Tuesday at 10:30 AM. Please call me back to confirm you received this message. Thank you."
What does David want you to do?
Correct!
Wrong!
The speaker clearly says, "Please call me back to confirm you received this message."
Scenario: You see this message on a workplace bulletin board:
"Please submit your weekly reports by Friday at 4:00 PM. Late submissions will not be accepted."
When is the deadline to submit your report?
Correct!
Wrong!
The notice clearly states that weekly reports must be submitted by Friday at 4:00 PM.
Scenario: You hear this on the radio:
"Traffic on the highway is moving slowly because of an accident near Exit 23. Drivers should expect delays and use alternate routes if possible."
What should drivers do?
Correct!
Wrong!
The announcement advises drivers to use alternate routes because of the accident.
Scenario: Write an email to your teacher explaining that you will miss class tomorrow because of a family emergency.
What is the best way to start the email?
Correct!
Wrong!
This response is polite, professional, and provides the necessary information.
Scenario: You are at a doctor’s office. The receptionist asks:
"Can you please spell your name for me?"
What is the best response?
Correct!
Wrong!
Spelling your name as requested provides a clear and appropriate response.
Scenario: You see the following notice at a grocery store:
"Store Hours: Monday–Friday: 9:00 AM to 8:00 PM, Saturday: 10:00 AM to 6:00 PM, Sunday: Closed."
When is the store closed?
Correct!
Wrong!
The notice clearly states that the store is closed on Sunday.