FREE CHAA Patient Access Services Questions and Answers
What is the primary role of Patient Access Services?
Correct!
Wrong!
Patient Access Services focuses on facilitating smooth administrative operations to ensure patient care is delivered efficiently.
What key information is collected during patient pre-registration?
Correct!
Wrong!
Pre-registration ensures that all necessary patient and insurance information is collected for efficient check-in and billing.
Why is insurance verification crucial in Patient Access Services?
Correct!
Wrong!
Insurance verification confirms that the patient’s insurance plan covers the services provided, minimizing financial risk for both the patient and provider.
What is the purpose of a patient financial counselor?
Correct!
Wrong!
Financial counselors assist patients in understanding their financial obligations and exploring payment plans or financial assistance programs.
Which document allows a healthcare provider to bill an insurance company directly?
Correct!
Wrong!
The AOB authorizes the healthcare provider to submit claims directly to the patient's insurance carrier for payment.