8100 Professional Level Exam Do's and Don'ts 2

Question 1

When sending a professional email to a client, what should you DO?

Accepted Answer

Use a clear, specific subject line

Answer

Leave the subject line blank

Answer

Write entirely in capital letters

Answer

Use slang to sound friendly

Question 2

During a meeting, what is a key DON'T for professional conduct?

Accepted Answer

Don't interrupt others while they are speaking

Answer

Don't take any notes

Answer

Don't make eye contact

Answer

Don't arrive at all

Question 3

What should you DO when you make a mistake at work?

Accepted Answer

Acknowledge it and propose a fix

Answer

Hide it and hope no one notices

Answer

Blame a coworker

Answer

Quit immediately

Question 4

Which is a DON'T regarding workplace confidentiality?

Accepted Answer

Don't share sensitive client data with unauthorized people

Answer

Don't lock your computer

Answer

Don't follow data policies

Answer

Don't report breaches

Question 5

What should you DO before submitting an important report?

Accepted Answer

Proofread and verify the facts

Answer

Send it without review

Answer

Add irrelevant filler

Answer

Skip the conclusion

Question 6

Which is a professional DON'T when giving feedback to a colleague?

Accepted Answer

Don't criticize them publicly in front of the team

Answer

Don't be specific

Answer

Don't offer solutions

Answer

Don't be timely

Question 7

What should you DO when you don't understand a task assignment?

Accepted Answer

Ask clarifying questions early

Answer

Guess and proceed silently

Answer

Ignore the task

Answer

Wait until the deadline to ask