70-413 Exam Communication & Stakeholder Relations 3

Question 1

A business continuity plan requires defining an RTO for a critical file server. Which stakeholder group typically defines the RTO value?

Accepted Answer

Business unit owners who depend on the service

Answer

RTO values are defined by business unit owners based on how long they can tolerate service unavailability, not by IT alone.

Question 2

During a disaster recovery test for a Windows Server environment, a stakeholder asks for a communication plan. Which element is most critical to include?

Accepted Answer

Escalation contacts, notification timelines, and status update frequency

Answer

DR communication plans must define who to contact, when to notify them, and how frequently to provide status updates during an incident.

Question 3

After a server outage, a post-incident review (PIR) is scheduled. What is the primary purpose of this meeting from a stakeholder relations perspective?

Accepted Answer

Communicate root cause, remediation steps taken, and preventive actions to stakeholders

Answer

A PIR's primary stakeholder communication goal is to transparently share root cause, remediation, and prevention measures.

Question 4

A company is planning a major Active Directory domain migration. Which stakeholder communication is most important before the migration window begins?

Accepted Answer

An advance notice to all affected end users with expected impact and support contacts

Answer

End users must receive advance notification with expected impact and support contacts before any disruptive infrastructure migration.

Question 5

Which communication method best ensures that all stakeholders receive and acknowledge a critical infrastructure maintenance window announcement?

Accepted Answer

Send a direct email with read receipt and follow up with verbal confirmation for critical stakeholders

Answer

Direct email with read receipt combined with verbal follow-up provides both a documented trail and confirmed acknowledgment for critical announcements.

70-413 Exam Practice Test

70-413 Exam Practice Test

70-413 Exam Communication & Stakeholder Relations 3