Communication & Stakeholder Relations Flashcards

A client requests a texture revision but their feedback is vague — 'make it look more realistic.' What is the best first step?

Answer: Ask targeted questions about specific materials, lighting conditions, or reference images they have in mind

Targeted questions convert vague feedback into actionable direction, preventing wasted revision cycles.

During a texture review, the art director and the client give conflicting notes. How should a 3D texture artist handle this?

Answer: Document both sets of notes and flag the conflict to your supervisor or producer for resolution

Conflicting stakeholder direction requires escalation to a decision-maker, not unilateral judgment by the artist.

A texture artist is presenting work-in-progress assets to a non-technical client. Which communication approach is most effective?

Answer: Use visual comparisons and plain language to explain what each texture map controls

Visual comparisons with plain language bridge the knowledge gap between artists and non-technical stakeholders.

A stakeholder approves a texture set, but after integration the game engine renders it incorrectly. Who should the texture artist communicate with first?

Answer: The technical artist or engine integration team to diagnose the rendering discrepancy

The technical artist or integration team can diagnose whether the issue is a shader, export setting, or texture problem before unnecessary rework occurs.

How should a texture artist document client-approved color palette decisions during a production?

Answer: Maintain a shared style guide or swatchbook with approved hex values and material references accessible to the full team

A shared, accessible style guide ensures consistency across the team and provides a single source of truth for approved decisions.

A client suddenly requests a major texture style change midway through production. What is the most professional response?

Answer: Acknowledge the request, assess the scope impact, and present a revised timeline and cost estimate before proceeding

Scope changes require transparent communication about timeline and cost impact before work begins.

When sending texture files for client review, what information should accompany the delivery package?

Answer: A render showing the textures applied, file naming conventions used, and any known limitations or next steps

Contextual renders and documentation help clients evaluate textures accurately and set clear expectations for next steps.