Audio Scenario:
(You hear a conversation between a customer and a waiter.)
Customer: "Excuse me, I ordered a vegetarian pasta, but this one seems to have chicken in it."
Waiter: "Oh, I apologize for the mistake. I’ll have it replaced right away. Would you like a complimentary dessert as well?"
Question:
What is the waiter offering to the customer?
-
A
A new order with chicken.
-
B
A free dessert as compensation.
-
C
A full refund for the meal.
-
D
A different vegetarian dish.