Interpersonal Skills

0%

Which of the following statements in Establish Working Relationship is incorrect?

Correct! Wrong!

Which of the following will improve as your interpersonal communication skills improve?

Please select 3 correct answers

Correct! Wrong!

Which of the following is a good method of communication?

Correct! Wrong!

Before it can be considered effective communication, a message must be _________.

Correct! Wrong!

If you want to succeed at work, you should do your work effectively and have __________,

Correct! Wrong!

When you discover a problem with a customer. Which of the following statements is incorrect?

Correct! Wrong!

The best thing to say first when returning to a line where a caller is waiting is:

Correct! Wrong!