SVC 17A Test

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You're about to replace the logic board on a MacBook Air (11-inch, Mid 2013). After removing the bottom casing, which of the following is the most crucial step you should take?

Correct! Wrong!

The Correct Answers:
Remove the battery

Even when the computer is switched off, which two components inside an iMac are activated if it is plugged in? (Choose two.)

Correct! Wrong!

The Correct Answers:
Power supply
and
LCD

Which of the following components must be removed before replacing the MacBook Air's left speaker (11-inch, Mid 2013)? (Choose three.)

Please select 3 correct answers

Correct! Wrong!

The Correct Answers:
Bottom case
Battery
and
Input device (IPD) flex cable

Which of the software programs listed below can detect faulty thermal sensors on MacBook Air (Mid 2013) models? (Choose two.)

Please select 2 correct answers

Correct! Wrong!

The Correct Answers:
Apple Service Toolkit (AST)
and
Apple Service Diagnostics (ASD)

Which Apple Service Toolkit component is intended to assist in the troubleshooting of MagSafe and MagSafe 2 power adapter issues?

Correct! Wrong!

The Correct Answers:
NAD

When doing a repair on an iMac (late 2012, early 2013, late 2013, mid 2014), which of the following tools is required to keep the display steady?

Correct! Wrong!

The Correct Answers:
Service wedge

Which question can you ask your customer to assist determine if an issue is in the Environmental problem space?

Correct! Wrong!

The Correct Answers:
Could you demonstrate how you operate your Mac?

Which of the following Mac minis can use USB 3 devices at full speed?

Correct! Wrong!

The Correct Answers:
Mac mini (Late 2012)

With consistent testing circumstances, which diagnostic component of AST should be utilized to examine image persistence issues on internal IPS screens in Apple desktop and portable computers?

Correct! Wrong!

The correct answer:
EFI

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