ITIL Intermediate Service Strategy Certification


itil intermediate service strategy certification

ITIL Intermediate Service Strategy Certification is one of the modules in the ITIL Intermediate Lifecycle stream. It is designed to teach, test, and endorse the knowledge of industry best practices in IT Service Management as documented in the ITIL 2011 Framework.


This module is suitable for anyone who has completed ITIL Foundation training. It is also a pre-requisite for individuals wishing to progress to ITIL Expert.

ITIL Intermediate Service Strategy Book

The ITIL is the most widely adopted IT Service Management framework in the world, offering a practical, no-nonsense approach to identifying, planning, delivering, and supporting IT services to businesses. It helps IT departments improve efficiency and increase customer satisfaction. It also encourages better communication between IT and other organizational departments.

The book is a comprehensive companion to the ITIL Intermediate Certification Exams for Service Strategy, Service Design, Service Transition, and Continual Service Improvement. It covers all the skills required to pass the exams, including a deep understanding of how each aspect of the ITIL Service Lifecycle interacts and supports one another. This is the perfect reference for IT professionals who want to advance their careers with this internationally-recognized qualification.

ITIL Intermediate focuses on the practical and strategic elements of the ITIL Framework to enhance the level of IT services within an organization. This is ideal for IT professionals who need a deeper comprehension of the ITIL Intermediate Lifecycle modules to advance their careers and meet the ITIL Expert Certificate in IT Service Management requirements.

ITIL Intermediate Service Strategy Course

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The ITIL Intermediate Service Strategy (SS) course provides a comprehensive overview of the activities and techniques that are involved in the service strategy stage of the ITIL lifecycle. This course is designed for professionals who manage or support IT services in a business environment. Upon completion of this course, participants will have the knowledge and skills to use the best practices for designing, developing, and executing a service strategy that is aligned with organizational objectives.

The SS module is free-standing, but it also forms part of the ITIL Intermediate Lifecycle stream and one of the modules that leads to the ITIL Expert Certificate in IT Service Management. The course and its associated exam impart, test, and validate the professional’s knowledge of industry practices in IT service management, strategies, and processes authenticated by the ITIL SS publication.

ITIL certification is an internationally recognized vendor-neutral qualification that provides a comprehensive overview of the best practices for managing IT services across multiple industries. It is designed for individuals who are working in IT service management, project management, or IT operations roles. Moreover, it is useful for those who are looking to advance in their careers or to expand their current roles and responsibilities.

ITIL Intermediate Service Strategy Exam Questions

The ITIL Intermediate certification is a great option for individuals looking to expand their knowledge of the ITIL framework. It’s available for anyone who has passed the ITIL Foundation exam. The certification focuses on two different areas – Lifecycle and Capability. It also provides an industry-recognized certificate.

The exam consists of eight complex scenario-based questions and is typically taken at the end of the course. It’s a closed-book exam that lasts 90 minutes and has a pass or fail score. It’s designed to test the candidate’s ability to apply the principles of service management in their organization.

The ITIL Intermediate Service Strategy exam is a critical stage in the ITIL Qualification Scheme and requires significant commitment from candidates. It’s recommended that participants complete at least 21 hours of self-study by reviewing the syllabus and relevant ITIL Service Management Practice core guidance. To ensure success, candidates should consider enrolling in an accredited training program. They can also download free ITIL certification exam dumps, study guide and video training courses from ExamCollection to get the best results.

ITIL Intermediate Service Strategy Practice Exam

The ITIL Intermediate Service Strategy practice exam is an interactive online learning tool that allows you to test your understanding of the key concepts, processes and techniques involved in the Service Strategy stage of the ITIL Lifecycle. It will also allow you to understand how changes implemented in this stage affect the subsequent stages of the process. This exam is available in both online and classroom formats.

The course is based on the Service Strategy publication of the ITIL Library and provides an in-depth look at the critical elements of the Service Portfolio, Demand and Financial Management processes within the service capability model. It also examines the interactions between these processes and with other service management disciplines.

The ITIL v4 framework is in transition, with the Foundation exam for the new version launched in February 2019. Other exams will be released as soon as they are ready, and the new Master certification should be expected sometime next year. During this transition period, Axelos has created an ITIL v3 to v4 bridge certificate that can be used by people who already have ITIL Foundation certification to continue their ITIL career progression without interruption.

ITIL Intermediate Service Strategy Syllabus

If you want to become an ITIL professional, the best way is to attend an accredited training course. Aside from learning the core principles of ITIL, you will also gain a practical understanding of how to implement these practices in your organization. The ITIL Intermediate Service Strategy course is designed to help you achieve these goals.

The ITIL Intermediate Service Strategy Syllabus covers the management-level concepts and core information of the activities and techniques within the Service Strategy stage of the ITIL Lifecycle but not the detail of each of the supporting processes (which are covered in the capability courses). This course is ideal for those working in service design, who have a basic awareness of the ITIL Foundation level. It can also be used as a progression toward the ITIL Master Certificate in IT Service Management for which it is a prerequisite.

The ITIL Intermediate qualification is free-standing but it also forms part of the ITIL Intermediate Lifecycle stream and has a credit value of 3. It can be taken as a standalone exam, or you can choose to combine it with other ITIL intermediate qualifications to obtain your ITIL Expert certification. Several large organizations such as US Federal Government, IBM, and WalMart use ITIL to manage their operations.

itil intermediate service strategy dumps

ITIL Intermediate Service Strategy Training

The ITIL Intermediate Service Strategy training program endows professionals with skills and knowledge to implement core processes and principles in the ITIL framework. It also helps them prepare for the ITIL SS exam, which validates their knowledge of IT service strategies, management and industry best practices as authenticated by the ITIL SS publication. The ITIL SS qualification is free standing but earns 3 credit points toward ITIL Expert Certification. The course is delivered in accordance with the accredited ITIL syllabus and certification process and combines tutorials, practical exercises and examination practice reinforced by the trainers’ proven implementation track record.

The Service Strategy module of the ITIL Intermediate Lifecycle Stream dives into the overall concepts, Policies and Processes associated with the Service Strategy stage of the ITIL service life cycle but does not cover the detailed management and control of individual processes within this phase (which are covered in the capability courses). This course is especially useful for those who are considering progressing to the ITIL Master Certificate, for which it acts as a prerequisite.

ITIL Intermediate Lifecycle Service Strategy

The ITIL Intermediate Lifecycle Service Strategy is one of the five modules that form the ITIL intermediate qualification. It covers the Service Portfolio Management, Demand Management and Financial Management. The ITIL intermediate qualification also includes a course on Strategy Operations. The exam and certificate for this module is a free-standing qualification, but it also forms part of the ITIL intermediate lifecycle stream and is one of the steps towards achieving ITIL expert.

The v3 ITIL framework used a lifecycle approach, but the new ITIL 4 version uses a Service Value System (SVS). Its focus is on how IT services create value for customers and stakeholders. Its qualification scheme is simpler, with two levels of certification and four learning modules.

The ITIL Intermediate Continual Service Improvement (CSI) certification is the second module in the ITIL intermediate qualification and shows that you have a thorough understanding of how to develop and implement ITIL best practices. It is a critical component for improving IT governance and increasing the efficiency of processes in your organization.

ITIL Intermediate Module Service Strategy

ITIL Intermediate Module Service Strategy provides an in-depth understanding of how to create, fund and deliver the services that are required by business customers. It also covers the architectures, policies, processes and documentation related to service design. It is a good choice for IT professionals who want to become efficient management leaders.

The course also covers the management and control of the activities and techniques within this stage of the lifecycle, but does not include the detail of supporting processes which are covered in ITIL Service Capability courses. It is suitable for CIOs, IT managers and supervisory staff, IT consultants, IT audit managers, IT security managers, and ITSM trainers who are involved in the ongoing management, coordination and integration of strategizing activities.

The ITIL Intermediate Qualification comprises of four modules, which are divided into two streams: the Lifecycle stream and the Service Capability stream. Each module suggests a different methodology to perform ITIL. The ITIL Service Strategy module focuses on the management of techniques involved in designing and developing IT services that are aligned with the organization’s strategic goals. It is a valuable tool for any organization that wants to differentiate itself in the marketplace by utilizing effective strategies and practices.