FREE Troubleshooting Microsoft Teams (MS-740) Certification Sample Questions and Answers
In a Microsoft Teams chat conversation, User1 and User2 exchange a Microsoft Word document. User2 is unable to alter the page in any way. You must identify the issue's primary cause. What caused this?
The cause of User2 being unable to make changes to the Microsoft Word document shared during a Microsoft Teams chat session is likely due to a sensitivity label applied to the file, which enforces security and compliance policies that restrict editing and other actions. To address this, you should review and adjust the sensitivity label settings applied to the document to allow User2 the necessary editing permissions while considering your organization's security requirements.
For the staff members of the legal department, you must find a solution. What ought you to do?
To resolve the issue for the legal department employees, you should grant the org-wide Teams Member group unique permission to the document library. This action ensures that the legal department employees have the necessary access rights to the specific document library, allowing them to view and collaborate on the documents within it. By providing unique permissions to the org-wide Teams Member group for the document library, you can tailor the access levels specifically for the legal department members, enabling them to work seamlessly with the documents while maintaining appropriate security and access controls.
You work at a prepaway company as a Microsoft Teams administrator. The business makes use of dynamic emergency calling and active calling programs. The location of one of the company's offices is changing. Update the emergency address for the new office location using the Teams admin center. What ought you to do?
To update the emergency address for a new office location using the Microsoft Teams admin center, access the "Voice" section or the emergency calling settings. Edit the current emergency address associated with the moving office, or if necessary, create a new emergency address with the accurate details of the new location. Ensure to save the changes made and verify the updated emergency address configuration to ensure accurate emergency response and safety protocols for the new office.
The website contoso.com belongs to Contoso, Ltd. The business registers fabrikam.com as an extra domain. You can use the Microsoft Teams app to arrange a meeting from the contoso.com domain. [email protected] cannot be added as a participant in the meeting. You have to fix this problem. Which three things ought you to do?
To resolve the issue of adding user [email protected] to a meeting scheduled from the contoso.com domain in Microsoft Teams, you should ensure that the Fabrikam.com domain is verified in Microsoft 365, assign a Microsoft Exchange license to UserA, and set the value of the HiddenFromAddressListsEnabled attribute to False for the user's mailbox. These actions collectively ensure proper domain recognition, licensing, and mailbox visibility, allowing the user to be seamlessly added to the meeting.
You are the owner of a group with three standard channels. The group has been eliminated. You must find the files from each of the three channels. In which location should you visit to find the files?
To locate the files from a deleted Microsoft Teams team that had three standard channels, you should navigate to the tenant's SharePoint home page recycle bin. Microsoft Teams stores files associated with its channels in the corresponding SharePoint document libraries. When a team is deleted, its associated SharePoint content is usually moved to the SharePoint recycle bin. Therefore, if you need to recover files from the deleted team's channels, the SharePoint recycle bin is the place to look.
Microsoft 365 E5 licenses are held by a business. The business makes use of Microsoft-provided phone numbers. Calls cannot be sent to external numbers by an auto attendant. What ought you to do?
To enable the auto attendant to forward calls to external numbers, you should assign a Phone System license to the associated resource account. Microsoft 365 Phone System is required for certain calling features, including the ability to forward calls to external numbers. By assigning a Phone System license, you provide the necessary capabilities for the auto attendant to interact with the PSTN (Public Switched Telephone Network) and route calls to external phone numbers. This license enables features like call forwarding, call routing, and more.
A company subscribes to Microsoft 365. All users have Windows 10 devices with Microsoft Teams installed on them. A user reports the following issues:
- While screen sharing, the user loses connection to Teams.
- The Microsoft Teams app occasionally freezes and restarts itself.
What should you do? ""You need to inspect the relevant logs to troubleshoot the issues.
To troubleshoot the reported Microsoft Teams issues, initiate the collection of log files within the Microsoft Teams app by simultaneously pressing Ctrl+Alt+Shift+1. These log files will be saved in the %Userprofile%\Downloads\ folder on the user's device. By accessing these logs, you can analyze them for insights into the causes of the reported problems, including connection loss during screen sharing and app crashes. If needed, involve IT professionals or Microsoft support to interpret the log data accurately and address the issues effectively.