FREE TCOLE Telecommunicator Questions and Answers
The three main categories of calls related to _______________________ are drowning, childbirth, and vehicle accidents.
Explanation:
Vehicle accidents, childbirth, and drowning are all types of emergency medical services (EMS)-related calls. EMS is a system of medical care that provides emergency treatment and transportation to people who are experiencing a medical emergency or injury. EMS providers, such as paramedics and emergency medical technicians (EMTs), respond to a wide range of emergencies, including those related to trauma, illness, and environmental conditions.
Vehicle accidents are a common cause of trauma-related injuries, and EMS providers are often called to the scene to provide emergency medical treatment to those who have been injured. Childbirth is also a type of EMS-related call, as EMS providers may be called to assist with the delivery of a baby when a woman goes into labor outside of a hospital setting. Drowning is another type of EMS-related call, as EMS providers may be called to provide life-saving treatment to someone who has experienced a near-drowning or drowning incident.
Drowning, medical emergencies, and _______________________ are some examples of rescue-related calls.
Explanation:
Rescue-related calls can include a variety of emergencies, such as car accidents, building collapses, fires, natural disasters like earthquakes and floods, lost hikers or climbers, stranded boaters, and animal rescues, among others.
An example of an environmental stressor is:
Explanation:
Extreme temperatures are a type of environmental stressor. Environmental stressors are physical or environmental factors that can cause stress on the body, potentially leading to negative physical or mental health effects.
Extreme temperatures, whether hot or cold, can be stressful on the body, especially if the body is not acclimated to the temperature or if it is exposed for prolonged periods of time. In extreme heat, the body can become dehydrated and overheat, potentially leading to heat exhaustion or heat stroke. In extreme cold, the body can be at risk of hypothermia, frostbite, and other cold-related injuries.
It is crucial to understand the _______________________ system in the event of a multi-jurisdictional event.
Explanation:
In the context of emergency response and public safety operations in Texas, it is important for telecommunicators and other emergency responders to be familiar with the Texas Law Enforcement Interagency Radio System (LEIRS). LEIRS is a statewide, interoperable communications network that allows law enforcement agencies to communicate with each other during emergencies and other critical incidents.
A person working for or serving a law enforcement agency is a _______________________ who receives, processes, and transmits public safety information.
Explanation:
A Telecommunicator is an individual employed by or serving a public safety agency who receives, processes, and transmits emergency and non-emergency calls for service. Telecommunicators are often the first point of contact for members of the public who need assistance during an emergency, such as a medical emergency, fire, or crime.
Telecommunicators are responsible for gathering information from callers, including the location of the incident and the nature of the emergency, and relaying that information to appropriate emergency responders, such as police officers, firefighters, and paramedics. They may also provide instructions to callers on how to administer first aid or perform other lifesaving measures while awaiting the arrival of emergency responders.
Blaming others or yourself, making poor choices, getting easily distracted, being overly vigilant, forgetting things, having flashbacks, and having nightmares are all symptoms of _____ stress.
Explanation:
Blaming someone or yourself, poor decisions, distractibility, hyper-vigilance, forgetfulness, flashbacks, and nightmares are signs of cognitive stress. Cognitive stress refers to the impact of stress on a person's thinking, perception, and memory. When a person is under stress, their cognitive abilities can be impaired, leading to difficulties with attention, concentration, decision-making, and memory. These symptoms can also be associated with other mental health conditions such as anxiety and depression.
The general setup of a wired _______________________ system should be able to be described by a telecommunicator.
Explanation:
By understanding the basic components and configuration of a wired telephone system, a telecommunicator can better troubleshoot problems and assist callers with technical issues related to their telephone service.