Free TAM Card Legal Responsibilities Questions and Answers

Asking for a passport

Checking a government-issued ID

Looking at the customer's appearance

Asking for library car

Correct! Wrong!

16 years old

18 years old

21 years old

25 years old

Correct! Wrong!

Serve the customer to avoid confrontation

Confiscate the ID immediately

Ask for another form of identification

Ignore the situation

Correct! Wrong!

When the customer looks tired

When the customer becomes argumentative

When the customer appears to be underage or intoxicated

When the customer orders a large amount of food

Correct! Wrong!

Call the police immediately

Escort the customer to the door

Politely explain the reason for refusal

Ignore the customer's behavior

Correct! Wrong!

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