Free TAM Card Health and Safety Questions and Answers

To recommend the best drinks to customers

To ensure they can handle alcohol-related medical emergencies

To increase alcohol alcohol sales

To reduce the risk of over-serving and its consequences

Correct! Wrong!

Offering free drinks to loyal customers

Serving alcohol quickly to increase turnover

Encouraging customer to pace their drinking and consume food

Allowing customers to serve themselves

Correct! Wrong!

Serve them one last drink

Ignore behavior to avoid confrontation

Politely refuse further service and arrange safe transport if needed

Ask the customer to leave immediately

Correct! Wrong!

Reusing glasses to save on cleaning

Encouraging customers to share drinks

Regularly sanitizing surfaces and ensuring proper hand hygiene

Using the same towel to clean multiple tables

Correct! Wrong!

Physically escort the customer out of the premises

Stay calm, use non-confrontational communication, and involve security if necessary

Shout to get the customer's attention

Ignore the situation until the customer leaves on their own

Correct! Wrong!

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