FREE Help Desk General Question and Answers
What is the first step in diagnosing the issue if it is a printing issue?
Make sure the printer is turned on first. A printer should have a light or LED when it is turned on to show that it is getting electricity (typically green).
Check each end of the power cord to ensure the printer is connected to a functioning power outlet if there is no indicator light. Press the printer's power button after that.
True or false: You can fix 70% of system problems remotely.
Yes! This indicates that more than 70% of needs can be met more quickly and inexpensively.
A customer phones and laments forgetting their password. What do you do first to address the problem?
Positively identify the user's identity.
Exactly what is not an operating system?
A word processing tool called Microsoft Word was created by the company for the first time in 1983. Since then, Microsoft has produced a ton of new versions, each of which has more features and utilizes more advanced technology. The most recent online version of Microsoft Word is Microsoft 365, however Word 2019 is included in the Microsoft Office 2019 program.
Identify the following software that is not an email client.
Web browsers like Mozilla Firefox are all that is needed to access the internet. One can access information in the forms of text, audio, photos, and videos from all around the world using a web browser. In 2002, the Phoenix community helped the Mozilla Foundation create Mozilla Firefox. As a result of its derivation from Mozilla Web Browser, it is currently just referred to as Firefox.
What is PASTE's keyboard shortcut?
Press Ctrl+C after selecting the text you want to copy. Press Ctrl+V while holding down the cursor to paste the copied text.
What computer operating system replaced Windows 98?
Microsoft's Windows Millennium Edition, sometimes known as Windows Me (marketed with the pronoun "me"), is an operating system that belongs to the Windows 9x family of programs. It was launched to manufacturing on June 19, 2000, and retail sales started on September 14, 2000. It was the immediate replacement for Windows 98.