FREE Emotional Intelligence Question and Answers

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An individual's inclination to approach a new problem by using the same approach they have previously employed to address an issue is known as a _______.

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Mental set is a cognitive tendency to apply familiar problem-solving methods to new situations, potentially limiting adaptability and hindering creative thinking. Recognizing and overcoming mental sets are essential for fostering cognitive flexibility and innovative problem-solving.

The capacity or skill to openly and clearly communicate one's needs, wants, or feelings in a courteous way or without offending someone else is referred to as __.

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Assertiveness refers to the ability or competence to express one's feelings, needs, or desires openly and directly, but in a respectful manner that does not harm others' feelings. It involves effective communication and self-expression while maintaining a balance between expressing oneself and considering the feelings and perspectives of others.

The person is free to follow whatever guidelines or suggestions they may have in order to get the answer.

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Heuristics refer to mental shortcuts or rules of thumb that individuals use to simplify decision-making and problem-solving processes. When employing heuristics, individuals may not explore all possible solutions or consider all available information. Instead, they rely on strategies that quickly lead to satisfactory outcomes or decisions. Heuristics are often used in situations where time, resources, or information are limited.

The capacity to picture oneself in another person's shoes

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Empathy is the ability to understand and share the feelings of another person. It involves putting oneself in someone else's shoes, seeing the world from their perspective, and experiencing emotions similar to what they might be feeling.

__ refers to the ability to identify emotions in ourselves and others, understand how emotions affect behavior, and know how to react to emotions.

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Emotional intelligence involves recognizing emotions within oneself and others, understanding how emotions influence behavior, and responding to emotions appropriately. It encompasses a set of skills that enable individuals to navigate social situations, manage interpersonal relationships, and make sound decisions based on emotional awareness.

We learn how to manage different stressors through ____________.

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Coping skills refer to the strategies and techniques individuals use to deal with and manage various stressors, challenges, and emotions in their lives. These skills are essential for maintaining emotional well-being and effectively navigating through difficult situations.

__ is a procedure that selects a favored option or a plan of action from a range of options using predetermined standards or tactics.

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Decision-making is a cognitive process that involves choosing a preferred option or course of action from a set of alternatives based on given criteria or strategies. It is a fundamental aspect of human behavior and occurs in various aspects of life, ranging from everyday choices to significant life decisions.

Identifying potential solutions to the issue is associated with the skill of ____.

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Critical thinking involves the ability to analyze information objectively, evaluate different perspectives, and generate creative and effective solutions to problems.

Acclaim, acknowledgment, and focus are components of which power source?

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Reward Power is a type of social power that is based on the ability to control or dispense valued rewards to others. In the context of organizational or social dynamics, individuals or entities possessing reward power can influence and motivate others by offering positive incentives.

___ is the way a person feels about themselves and thinks other people feel about them.

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Self-esteem refers to an individual's overall subjective emotional evaluation of their own worth. It involves a person's beliefs about their own abilities, qualities, and overall self-worth.

Creativity is the process by which a person comes up with an inventive, unconventional, and useful solution to a problem.

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Creative thinking is a process in which an individual generates an original, unusual, and productive solution to a problem. It involves approaching challenges with innovative and novel perspectives to find unique and effective solutions.

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