FREE CMP Engagement and Analysis Questions and Answers

Question 1

The responsibility of decoding the message rests with:

Accepted Answer

The receiver

Answer

The sender

Answer

The communications management plan

Answer

The communications model

Question 2

Acknowledgment in the context of the communication model indicates:

Accepted Answer

Confirmation of receipt

Answer

Comprehension of the sender's message

Answer

Agreement with the sender's message

Answer

Agreement upon the protocol and frequency of communication

Question 3

Which of the following statements is TRUE regarding issues?

Accepted Answer

Each issue should be assigned to a single owner.

Answer

All issues must be resolved in order for the project to be closed.

Answer

The issue log is a tool for stakeholders to manage project issues.

Answer

Issue management may be treated as a sub-project on larger, more complex projects.

Question 4

Which of the following communication techniques is the most effective for resolving conflict?

Accepted Answer

Face-to-face communication

Answer

Instant messaging

Answer

Conference calls

Answer

Para lingual communication

Question 5

You are about to attend a biweekly status meeting with your program manager when she calls and asks you to be certain to include earned value analysis in this and future meetings. Why is earned value analysis important to the communications process?

Accepted Answer

It communicates how the project is doing against the plan.

Answer

It communicates the likelihood of the project's success.

Answer

It communicates the date the project deviated from the plan.

Answer

It communicates the value-to-cost ratio.

Question 6

Mary is using forecasting to determine her project's estimate at completion. What would be the most likely place to include this information?

Accepted Answer

Project communications

Answer

The communications management plan

Answer

The project activity report

Answer

The stakeholder engagement report

Question 7

Marie is a project manager who is involved in a meeting with the customer. After the customer makes a statement, Marie carefully reformulates and restates the message back to them. What is Marie practicing in this case?

Accepted Answer

Listening skills

Answer

Project communications management

Answer

Professional courtesy

Answer

Passive listening

Question 8

Lessons learned should contain:

Accepted Answer

Analysis of the variances that occurred from the project's baseline.

Answer

The collective wisdom of the team.

Answer

Feedback from the customer as to what you could have done better.

Answer

Information to be used as input into project closure.

Question 9

Information sent to specific recipients who need to receive it but that is not confirmed to be received or understood by the receiver is known as:

Accepted Answer

Push communication

Answer

The communication model

Answer

Pull communication

Answer

Noise

Question 10

In which process would work performance information be produced?

Accepted Answer

Monitor Communications

Answer

Plan Communications Management

Answer

Report Performance

Answer

Manage Communications