Free CLEE Client Rights Questions and Answers — Questions and Answers
Question 1: It is appropriate for the nursing assistant to share personal client information with ____.
- the client's roommate
- the nursing assistant on the next shift (Correct answer)
- the client's children
- the client's wife
Correct answer: the nursing assistant on the next shift
Client information is confidential and should only be shared with healthcare professionals directly involved in the client's care. Sharing information with the nursing assistant on the next shift is appropriate and necessary for continuity of care, ensuring the client receives consistent and informed support. Sharing with family or roommates without explicit consent violates privacy regulations like HIPAA.
Question 2: Residents have a right to telephone privileges. Which of these correctly describes these rights?
- Privacy and phone access are provided to each resident. (Correct answer)
- Residents have the right to use phones during certain scheduled times.
- Telephones can be used only under a caregiver's supervision.
- Residents may use phones, but they must provide their own.
Correct answer: Privacy and phone access are provided to each resident.
Residents in healthcare facilities have the right to privacy and access to communication, including telephone privileges. This means they should have reasonable access to a phone and the ability to make and receive calls privately, without undue restrictions or supervision. This right respects their autonomy and their ability to maintain connections with the outside world.
Question 3: Which resident right is being violated if a nursing assistant enters the hospital cafeteria and hears another assistant talking about a resident with co-workers?
- the resident's right to privacy (Correct answer)
- the resident's right to know who is involved in their medical care
- the resident's right to make decisions regarding their own care
- the resident's right to be present when their care is discussed
Correct answer: the resident's right to privacy
Discussing a resident's personal medical information in a public place, such as a cafeteria, constitutes a violation of their right to privacy and confidentiality. Healthcare professionals are legally and ethically bound to protect patient information, and such discussions should only occur in private settings among those directly involved in the resident's care, adhering to HIPAA regulations.
Question 4: When you walk in to begin your shift, a resident is being put in restraints by the charge nurse. This means ____.
- you need to check the resident at least every two hours to assess basic needs, circulation, and bathroom necessities (Correct answer)
- you need to leave all of this resident's care in the hands of the charge nurse until the restraints have been removed
- you need to call the family and notify them at once that restraints are being used
- you need to avoid the patient so as not to escalate his or her agitation
Correct answer: you need to check the resident at least every two hours to assess basic needs, circulation, and bathroom necessities
When a resident is in restraints, nursing assistants have a critical responsibility to ensure their safety and well-being through frequent monitoring. This includes checking the resident at least every two hours (or more frequently per facility policy) to assess basic needs, circulation, skin integrity, and comfort. This diligent observation helps prevent complications and ensures humane care while restraints are in use.
Question 5: A resident in your care tells you that he does not like his current physician and wishes to be seen by another doctor. Your response to this should be ____.
- to help the resident contact the social worker or RN for assistance in this matter (Correct answer)
- to gently tell the resident that the doctor has been assigned to him and he cannot change physicians without a legal procedure
- to acknowledge the resident's concerns and suggest a different medical provider
- to reassure the resident that his doctor is qualified and capable and encourage the resident to respect the doctor
Correct answer: to help the resident contact the social worker or RN for assistance in this matter
Residents have the right to choose their physician. If a resident expresses dissatisfaction and wishes to change doctors, the nursing assistant's role is to advocate for them and facilitate their request through appropriate channels. This typically involves contacting the social worker or Registered Nurse (RN), who can then guide the resident through the process of changing physicians, respecting their autonomy.
It is appropriate for the nursing assistant to share personal client information with ____.