FREE Certified Quality Engineer (CQE) Course Questions and Answers
Which of the following is NOT a preventative cost?
Calibrating test equipment is not typically considered a cost of prevention. Instead, it is more commonly associated with the cost of inspection or quality control. Calibration ensures that the test equipment is accurate and reliable, allowing for accurate measurements and reliable results during the inspection process. While calibration is an important activity to maintain the quality of testing, it is not directly related to preventing issues or defects in the products or processes being tested.
To implement a continuous improvement strategy, a company may create a steering committee or an improvement council. Which of the following would normally NOT be covered by the authority of this council?
Creating a quality vision for the business would typically not fall under the purview of a steering committee or improvement council. The primary role of a steering committee or improvement council is to oversee and guide the continuous improvement efforts within the organization. They are responsible for setting strategic direction, establishing improvement goals and objectives, allocating resources, monitoring progress, and making decisions related to improvement initiatives.
Any of the definitions of benchmarking listed below, EXCEPT FOR:
Benchmarking is the process of comparing a company's performance, processes, or practices against the best practices or standards in the industry or within the company itself. It involves identifying areas for improvement and learning from other organizations or internal departments that excel in those areas. By understanding and implementing these best practices, companies can improve their own performance and competitiveness.
Which of the following quality authorities is opposed to individual bonuses and merit pay? He was against objective-based management and staff performance reviews.
Dr. Deming is the quality authority who had a negative view on merit pay, individual bonuses, management by objectives, and performance evaluations for personnel. He was a prominent figure in the field of quality management and is known for his contributions to the development of Total Quality Management (TQM) principles. Dr. Deming emphasized the importance of focusing on system-level improvements, teamwork, and intrinsic motivation rather than relying on individual incentives or evaluations. He believed that the responsibility for quality improvement lies with management and that individual rewards and punishments can be counterproductive to achieving overall organizational success.
Generally speaking, an improvement team facilitator will NOT:
An improvement team facilitator typically does not take up the role of a group leader. The primary responsibility of a facilitator is to guide and support the team through the improvement process, ensuring that everyone is involved, engaged, and contributing effectively. While the facilitator plays a crucial role in managing the team dynamics and facilitating discussions, they do not take on the position of a formal group leader or assume decision-making authority. Instead, the facilitator remains neutral and impartial, focusing on creating a collaborative environment and enabling the team to reach consensus and make informed decisions collectively.
Which of the following would a high-quality training effort's desired results NOT include?
The ideal outcomes of a quality training endeavor would typically not include a higher price for high-quality outcomes. The purpose of quality training is to improve the skills, knowledge, and performance of individuals or teams, ultimately leading to enhanced quality outcomes. The focus is on achieving high-quality results more efficiently and effectively, rather than increasing the price or cost associated with those outcomes. The goal is to optimize processes, minimize waste, and deliver value to customers while maintaining or improving quality standards. Therefore, the ideal outcomes of a quality training endeavor would prioritize improved quality, increased efficiency, and effectiveness, rather than raising prices.
What strategy is BEST for developing training materials on performance gaps?
Examining an activity log is one of the best approaches for creating training materials on performance gaps. An activity log provides a detailed record of an individual's activities and tasks performed over a specific period. By analyzing the activity log, it becomes possible to identify areas where performance gaps exist.