FREE Certified Agile Service Manager Trivia Questions and Answers

Question 1

___ is a component of Agile Service Management that applies an agile methodology to process engineering in a manner akin to how an agile methodology is applied to software development.

Accepted Answer

Agile Process Engineering

Answer

Agile Process Improvement

Answer

Process

Answer

Microprocess Architecture

Question 2

Overly thorough documentation

Accepted Answer

Agile Value -Working software

Answer

Agile Value - customer collaboration

Answer

Agile value - responding to change

Question 3

....continued constantly

Accepted Answer

Agile Principle - development may be

Answer

Agile Principle - Working software is

Answer

Agile Principle - Customer satisfaction

Answer

Agile Principle - support projects with

Question 4

Interconnected tasks that require certain inputs and result in precise outputs

Accepted Answer

Process

Answer

Random

Answer

Product

Answer

Cellular

Question 5

A microprocess architecture-based end-to-end capability for controlling a single component of service delivery (such as updates, incidents, or service levels).

Accepted Answer

Service Management Practice

Answer

Microprocess Architecture

Answer

Agile Process Engineering

Question 6

Over adhering to a plan

Accepted Answer

Agile Value - Responding to change

Answer

Agile Principle - Working software

Answer

Agile Value - individuals and interactions

Answer

Agile value -working software

Question 7

by use of rapid, continuous software delivery

Accepted Answer

Agile Principle - Customer satisfaction

Answer

Agile Principle - support projects with

Answer

Agile Principle - Simplicity is important

Answer

Agile Principle - continuous attention