FREE California State Jobs Office Administrative Assistant Exam Questions and Answers

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What kind of patient appointment is routinely planned to guarantee patient health?

Correct! Wrong!

Explanation:
Yes, a recall appointment is a type of patient appointment that is scheduled at regular intervals to ensure patient health. It is typically used in dental or medical practices to remind patients to return for routine check-ups, screenings, or preventive care.

Which component of Medicare includes health insurance? Choose one:

Correct! Wrong!

Explanation:
Part B covers medical insurance under Medicare.

The five stages of grief are, in order:

Correct! Wrong!

Explanation:
The order of the Five Stages of Grief, as originally proposed by Elisabeth Kübler-Ross, is:
1. Denial
2. Anger
3. Bargaining
4. Depression
5. Acceptance

Which should the medical front office assistant consult when choosing a timeline for medical record retention?

Correct! Wrong!

Explanation:
Yes, the Medical Front Office Assistant should consult state guidelines when determining a retention schedule for medical records. Different states may have different requirements for how long medical records must be retained, and it is important to follow these guidelines to ensure compliance and protect patient privacy. In addition, healthcare organizations may have their own policies regarding the retention of medical records that must be taken into account.

The payor of last resort is which of these?

Correct! Wrong!

Explanation:
Medicaid is considered the payor of last resort, meaning that it will only pay for healthcare services after all other sources of payment, such as Medicare, private insurance, or workers' compensation, have been exhausted.

Which of these needs to be more objective while utilizing the SOAP organizational method?
Answer: PFSH

Correct! Wrong!

Explanation:
PFSH stands for Past Medical, Family, and Social History, and it is a part of the Subjective section in the SOAP method. The Subjective section includes information that the patient reports, such as symptoms, medical history, and social information, while the Objective section includes measurable, factual data that can be observed and documented. Therefore, PFSH is not Objective information.

Block 25 on the CMS-1500 is where the provider reports:

Correct! Wrong!

Explanation:
Block 25 on the CMS-1500 is used to report the provider's federal tax identification number (TIN).

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