FREE California State Jobs Office Administrative Assistant Exam Questions and Answers

Question 1

Which of these needs to be more objective while utilizing the SOAP organizational method?
Answer: PFSH

Accepted Answer

TRUE

Answer

FALSE

Question 2

Which component of Medicare includes health insurance? Choose one:

Accepted Answer

Part B

Answer

The Patient

Answer

Medicaid

Answer

Workers' Comp

Question 3

What kind of patient appointment is routinely planned to guarantee patient health?

Accepted Answer

Recall appointment

Answer

Mailed letter

Answer

Prescheduled recall system

Answer

Informed consent

Question 4

The five stages of grief are, in order:

Accepted Answer

Denial, anger, bargaining, depression, acceptance

Answer

Heroic, honeymoon, disillusionment, reconstruction

Answer

Heroic, honeymoon, disillusionment, reconstruction

Answer

It requires the use of a cross-reference

Question 5

The payor of last resort is which of these?

Accepted Answer

Medicaid

Answer

Copay

Answer

Tricare

Answer

Champva

Question 6

Block 25 on the CMS-1500 is where the provider reports:

Accepted Answer

TIN

Answer

ALUMINUM

Answer

ZINC

Answer

SILVER

Question 7

Which should the medical front office assistant consult when choosing a timeline for medical record retention?

Accepted Answer

State guidelines

Answer

Hipaa privacy rule

Answer

Practice policy manual

Answer

The patient