Communication Skills Practice Test
____ isn't one of the seven principles of communication?
Explanation
One of the seven Cs of communication isn't character. The 7 C's of Communication is a checklist that will help
you improve your professional communication skills and increase the likelihood that your message will be
received exactly as intended
What distinguishes an assertive speaker?
Explanation
The correct answer
All of the above
What isn't a problem when it comes to communicating?
Explanation
The correct answer
None of the above
What message are head jerks conveying?
Explanation
The correct answer
depend upon the context
Which of the following is not an effective way to break down a communication barrier?
Explanation
The correct answer
Poor retention
In the communication process, who produces a message?
Explanation
The sender opens the communication process by transmitting a message or piece of information. As a result,
the sender is an important part of the equation, procedure of communication To deliver the message and elicit
the desired response, the sender creates and employs symbols (words, graphics, or visual aids).
What is the typical initial step in a writing task?
Explanation
The correct answer
Setting the topic
Which term describes those who pay attention to a speaker?
Explanation
the correct answer
All of the above
Which parts of written communication rely on the layout of the content?
Explanation
The way writers organize their plots is called structure (the events of their stories). It's the skeleton that holds
the story together and shapes it. There are a plethora of different structures to choose from; the trick is to figure
out which one best matches the story you want to convey.
Keith Davis identified how many different types of grapevine chains?
Explanation
Grapevine is divided into four types by Keith Davis.
What is the definition of assertive communication?
Explanation
Clear, honest remarks about your beliefs, wants, and feelings are part of assertive communication. Consider it a
healthy middle ground between passive and aggressive communication. When you communicate assertively,
you express yourself without passing judgment on others.
What is the primary benefit of body language?
Explanation
Body language is a sort of nonverbal communication in which bodily actions are utilized to express or convey
information rather than words. Facial expressions, body posture, gestures, eye movement, touch, and the
utilization of space are examples of such behavior.
Which aspect of communication has the property of interfering with the transmission of the message?
Explanation
the correct answer
None of the above
What is the significant disadvantage of oral communication?
Explanation
The cultural disparities between the sender and the receiver are a common drawback of oral communication.
Individuals speaking different languages, inability to understand the other's colloquial words, or a difference in
knowing basic terms can all contribute to these discrepancies.
Which of these factors is most significant in achieving mutual understanding among coworkers?
Explanation
Effective listening demonstrates compassion for the speaker as well as an interest in the topic at hand. It gives
the impression that two people are having a conversation instead than one person talking at the other. Patience
is required for effective listening.
Speech can be made more vivid by using.
Explanation
A first-person narrative is a type of storytelling in which the storyteller tells the story from their own
perspective, utilizing first-person pronouns such "I," "us," "our," and "ourselves." It could be told from
the perspective of a first-person protagonist (or other central character), a first-person narrator, a
first-person observer, or a first-person periphery character.
Which of the following statements is correct?
Explanation
The correct answer
People listen differently and learn differently.
What won't help you be more assertive?
Explanation
the correct answer
None of the above
The essence of effective communication is
Explanation
The correct answer
sender and receiver both attribute the same meaning to a message
Does personal hygiene include which of the following?
Explanation
The correct answer
Ensure nails to be clean
What should be avoided in order to communicate effectively?
Explanation
It could indicate that whatever you stated about that person was intrusive or impolite. "That was a
personal remark," you're probably implying that you said something and want the other person to
know what you said.
What is the ideal approach to address someone upon meeting them for the first time?
Explanation
The correct answer
call by the last name with prefixes like miss/mr
When should you avoid enlisting the help of a third party?
Explanation
The correct answer
when progress is occurring or is likely to occur
During a negotiation, what does hardball tactics usually entail?
Explanation
Hardball negotiations are also known as distributive negotiations, in which the parties are attempting to divide
something and the winner is the person who receives the largest piece.
Which of the following factors contributes to the appeal of promises?
Explanation
The correct answer
setting deadlines on offers