CNA Legal & Ethical Behaviours 3

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While at work, you receive a call from someone who says he is a client's nephew. He asks about his uncle's condition. However, he is not on the client's list of approved people who can have access to his condition. What should you say?

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HIPAA gives patients the right to restrict who can have access to their health information. When someone requests information, only those listed are able to receive information. A hospital or health facility can confirm that the patient is there, but no medical information can be provided.

When starting a job, when is HIPAA training mandatory?

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All health care professionals must be trained in HIPAA regualtions before beginning client care. Facilities are responsible for protecting client privacy at every level. Every facility must have proof of HIPAA training records in place for each employee.

A few nurse's assistants head to a restaurant once their shift is over. The acceptable conversational topics would be

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According to the HIPAA Privacy Act, no information about a client may be disclosed to anybody save those who require it to provide treatment for the client. A breach also includes having a conversation where others can overhear it, as in the cafeteria or a hallway. Other workplace-related topics shouldn't be spoken in a public setting because they can upset or be misinterpreted by other diners.

Keeping information confidential about a client is

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HIPAA (Health Insurance Portability and Privacy Act) is the Federal law that protects a client's privacy about their medical nformation. This includes documentation, records, and communications. There are severe penalties for sharing information, even if it is unintentional.

The nurse aide should refuse to perform a task if the

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You must be trained before doing a nursing task. It should also be included in your job description, so that you are working within the scope of practice for a CNA. If asked to do something that you haven't been taught, let the nurse or supervisor know. Once you have been trained, follow all procedures carefully and only as you were instructed.

A standard of care is a way to guarantee that medical staff always meets ALL requirements, EXCEPT

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A standard of care is what a reasonable and capable professional in the same scenario with the same level of training would do. This means that you should have the necessary training for the duties of your employment. If not, you might decline to complete a task until you receive the necessary training. This guarantees that patients receive the best possible care at all times. Not all quickness equates to competence.

Which of the following could result in a nurse assistant losing their position on the State Registry and possibly disqualifying them from working in nursing homes?

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A negligence charge against a CNA will result in at least a one-year license suspension. Regulations governing reinstatement following allegations of abuse or neglect are set forth by each state licensing board. If the state permits reinstatement, they will detail the procedure. An attorney may be helpful in analyzing the evidence and assisting with the license appeal or reinstatement.

Forgetting to raise the side rails as ordered causes a resident to fall and be injured. This could be called

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Neglect is considered mistreatment that results from lack of attention or carelessness. Neglect can be physical, emotional, or financial. Failing to put up a client's side rails is physical neglect, because basic safety was disregarded.

You get a call from someone claiming to be a client's nephew while you are at work. He enquires about his uncle's health. He is not, however, on the client's list of authorized individuals who can view his condition. What ought I to say?

Correct! Wrong!

Patients have the option to control who has access to their health information thanks to HIPAA. Only individuals who are mentioned are able to receive information when someone requests it. Although the presence of the patient can be confirmed, no medical information can be given.

A client with metastatic cancer has an Do-Not-Resuscitate (DNR) advance directive. If the client's heart rate begins to slow, what should you do?

Correct! Wrong!

When a client has a DNR in place, it is legal and final. Do not try to change or interfere with the outcome. Notify the nurse, in case other measures, such as morphine, are in place. Support and care for a dying client.

If the nurse aide is concerned about client care, who should the nurse aide speak to FIRST?

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Every health care facility has a procedure for handling concerns about client care. If the issue cannot be resolved, it moves to the next level of authority. For example, a if a nurse aide observes a situation that could be dangerous or neglectful, the nurse aide should notify the charge nurse. The charge nurse will attempt to resolve the issue before calling the Nursing or Administrative Supervisor. At the top of the chain are the Chief Medical Officer and the Hospital Administrator. Each level has increasing authority and responsibility to address the situation.

Patients may become aggressive and assault nursing assistants. If this occurs, you ought to ______.

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For a variety of causes, patients may become belligerent or hostile. They might be upset with themselves or someone else. They can be terrified or perplexed. Don't allow them to harm you. Move aside and talk in a soothing, quiet tone. Try to understand their thoughts and feelings as you pay attention to what they say and feel.

The occupant suffers injuries from a fall because a nurse's assistant forgot to lift the side rails of a bed. This is known as

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When a resident is not given the appropriate amount of care, it is considered to be negligent. The resident may suffer physical and psychological injury, whether it is done intentionally or accidentally. Neglect is putting folks in perilous circumstances. Poor nutrition or hygiene are other manifestations of neglect, as does allowing people to try to take care of themselves. For negligence, both the facility and the employee are accountable.

After your elderly neighbor falls, he is admitted to your unit. Another neighbor asks you how he's doing. Your best response is

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It can be tempting to share medical information with others who know the patient. But even general information or conversations about behavior are violations of the HIPAA Privacy Rule. Be honest and firm about your responsibility as a health care professional.

Proper use of a waist restraint requires that the nurse aide

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Physical restraints are devices or equipment that prevent normal movement. Examples are waist,arm, or leg restraints, hand mitts, or vests. It is against the law to use restraints unless necessary to treat a client's medical symptoms, or if there is a risk of harming self or others. Restraints are not used for punishment, convenience, or a method of control. Either a physician's order or the client's consent is required before a restraint can be applied. If a restraint is in place, monitor closely for, and report, signs of injury.

When suddenly they hear a scream coming from the adjacent room, the nurse's assistant is giving the patient a bed bath. What ought to the nurse assistant do?

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Make sure your patient is safe before investigating what happened if you are providing care for a patient and you hear an unsettling noise nearby. It's a good idea to call for assistance in case of a medical emergency. As soon as you can, go back to your patient.

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