AI Business Services Question and Answers

Question 1

What is Business Document Processing?

Accepted Answer

Is a service bundle consisting of: Document Information Extraction, Document Classification, Business Entity Recognition

Answer

Is a portfolio similar to the SAP AI Business Services, but not using AI

Answer

Is one service of the SAP AI Business Services portfolio

Question 2

Which of the following issues may be automated and simplified using business entity recognition?

Accepted Answer

People must comprehend and extract the crucial information from a sizable quantity of emails they get each day.

Answer

Companies have an excessive amount of data and are unable to discriminate between important and useless data.

Answer

Companies receive a significant amount of customer inquiries that need to be classified

Answer

Many documents are attached to emails and must have information extracted in order to be processed further.

Question 3

Business Services for SAP AI are...

Accepted Answer

A portfolio of reusable AI microservices on the SAP Business Technology Platform

Answer

A set of consulting services for AI applications

Answer

A fiori-application available on the SAP Business Technology Platform

Answer

A blueprint for building your own AI models on the SAP Business Technology Platform

Question 4

What is Document Information Extraction?

Accepted Answer

Extracts line items from pdfs

Answer

Extracts named entities from emails

Answer

Helps to manage your master data

Answer

Classifies incoming service tickets

Question 5

Process automation with SAP AI Business Services results in

Accepted Answer

Less repetitive and more strategic tasks for employees

Answer

Higher expenses for the same task, as the employee must correct a lot

Answer

Many errors occurring in the process

Answer

Slower answers to customers due to long processing times of the ML model

Question 6

What is Service Ticket Intelligence?

Accepted Answer

Classifies service tickets

Answer

Answers automatically to customers issues, no need for human interaction

Answer

Uses interaction data of the customer to generate the best solution

Question 7

Which service is most appropriate for managing master data?

Accepted Answer

Data Attribute Recommendation

Answer

Business Entity Recognition

Answer

Document Information Extraction

Answer

Document Classification