Walmart Order Management
Customers who desire a refund must always return the item to Walmart.
Correct!
Wrong!
The customer wishes to cancel an order, but the order has already been sent. What are your options?
Correct!
Wrong!
Diana stated that one lipstick out of five was missing from her parcel, which was delivered and signed for.
Correct!
Wrong!
What should you offer first in exchange for a return?
Correct!
Wrong!
For personal use items, you should provide the manufacturer's phone number.
Correct!
Wrong!
What reason code should be used to handle a return for air fryer that didn't come with the cable?
Correct!
Wrong!
If a credit card order is placed and then cancelled. What happened with the money?
Correct!
Wrong!