FREE CFB Roles and Responsibilities Questions and Answers
What is the primary role of a freight broker in the transportation industry?
Freight brokers act as intermediaries who arrange and coordinate shipments between shippers (those needing goods moved) and carriers (those transporting the goods). They do not transport goods themselves but facilitate the process.
What type of software is commonly used by freight brokers to manage shipments and logistics?
Freight brokers use Transportation Management System (TMS) software to organize and track shipments, manage schedules, and optimize logistics. TMS streamlines the process of managing transportation and ensures efficiency.
Which of the following best describes a freight broker’s role in managing costs for their clients?
Freight brokers aim to secure competitive rates for their clients by negotiating with carriers, helping clients manage costs while maintaining efficient and reliable shipping services.
Which of the following skills is most important for a freight broker when negotiating with shippers and carriers?
Strong communication and negotiation skills are essential for freight brokers, as they frequently need to negotiate rates and schedules with both shippers and carriers to ensure mutually beneficial arrangements.
A freight broker is responsible for ensuring that a shipment arrives on time and in good condition. If there is a delay, what is their role in addressing the situation?
A freight broker’s role in case of delays includes communicating with the carrier to understand the issue, keeping the shipper informed, and finding solutions if necessary to minimize further delays.