FREE PGM Performance Measurement and Improvement Questions and Answers
What role does performance measurement play in managing a program?
Performance measurement provides objective data that helps in evaluating how effectively the program is achieving its goals and making informed decisions for improvement.
How should a Program Manager approach continuous improvement within a program?
Continuous improvement involves consistently reviewing performance metrics and gathering feedback to find and implement ways to enhance processes and outcomes.
What is an effective method for conducting a post-program evaluation?
A thorough post-program evaluation involves collecting feedback from various sources to understand successes, challenges, and areas for improvement.
What is the purpose of establishing Key Performance Indicators (KPIs) for a program?
KPIs are used to assess how well the program is achieving its objectives and to track progress, helping to ensure that the program stays aligned with its goals.
What should a Program Manager do if performance metrics indicate that a program is not meeting its objectives?
When performance metrics show that objectives are not being met, it’s crucial to reassess the strategy and make adjustments to address the identified problems and improve performance.