FREE OSC Efficiency skills Questions and Answers
Which of the following is an essential component of a well-organized filing system?
A well-organized filing system typically uses alphabetical or numerical order to easily locate and retrieve documents.
What is the appropriate action to take when you receive a call for a colleague who is not available?
Taking a message and ensuring it reaches the colleague is the appropriate action when they are not available.
What should you do if you receive a suspicious email?
Deleting the email without opening it and reporting it to IT helps protect the organization from potential cybersecurity threats.
What is an essential step in preparing for a business meeting?
Preparing and distributing an agenda helps ensure the meeting is organized and productive.
What is the primary purpose of office procedures?
Office procedures are established to ensure consistent and efficient operations within the office environment.
What is the best practice for scheduling meetings?
Using a shared calendar system helps ensure participants' availability and sends timely invites.
Which of the following is a key responsibility of an office manager?
An office manager is responsible for overseeing daily office operations and managing office staff.
How should office supplies be managed?
Tracking usage and restocking supplies as needed helps maintain an adequate supply and prevents shortages.
What is the best practice for handling confidential information in an office setting?
Confidential information should be kept in secured, locked storage to protect it from unauthorized access.
What should be included in a professional email signature?
A professional email signature should include contact information and the sender's job title.
Which procedure is important for maintaining office equipment?
Regularly scheduled maintenance and prompt repairs help ensure office equipment remains in good working condition.