FREE CMP Ethics and Strategy Questions and Answers
The process to create a plan showing how all project communication will be conducted is known as:
Explanation:
Plan Communications Management is the process of determining how the overall communication process will be carried out. It is the general plan for communications.
A project manager is holding a meeting with stakeholders related to the status of a large project for constructing a new runway at a major airport. The runway project has a CPI of 1.2 and an SPI of 1.25, and the manager is going to have to deliver the message to the stakeholders that a crucial quality test has failed. What kind of communication does this meeting represent?
Explanation:
Many people incorrectly guess 'A' for this question, but meetings are classified as informal verbal - even when the subject matter is important.
The majority of a person's communication is:
Explanation:
Most of a person's communication takes place non-verbally. It is body language that carries much of the message.
The MOST important skill for a project manager to have is:
Explanation:
Good communication skills are the most important skills a project manager can have! Project managers spend more time communicating than anything else.
You have just assumed the role of project manager for the construction of a new runway for a major airport. The project is already in progress, and there are over 200 identified stakeholders on the project. You want to know how to communicate with these stakeholders. Where should you be able to find this information?
Explanation:
This information would be contained in the communications management plan.
The communications management plan typically contains all of the following EXCEPT:
Explanation:
The expected response you will receive is not part of the communications management plan. The communications management plan focuses on how you will communicate to stakeholders and not how they will communicate to you.
Your latest review of the project status shows it to be more than three weeks behind schedule. You are required to communicate this to the customer. This message should be:
Explanation:
Communication on schedule slippage, cost overruns, and other major project statuses should be formal and in writing. That doesn't mean you can't pick up the phone to soften the blow, but the formal and written aspects of the communication are what count here.
Communication skills would be used most during which of the following processes?
Explanation:
Your communications skills are used as a tool in Manage Communications.
Which of the following is FALSE regarding Manage Communications?
Explanation:
Manage Communications doesn't always end when acceptance has occurred, so this is the answer that doesn't fit. Some stakeholders will need information distributed on the closure of the contracts and projects. 'A' is true because Manage Communications is an executing process. 'C' is true because Manage Communications carries out predetermined communication, but also will be used to respond to unplanned requests from stakeholders. 'D' is true because Manage Communications is the process that executes the communications management plan.
Project reporting is a tool that is most closely associated with which process?
Explanation:
Project reporting is a tool of the Manage Communications process. 'C' would have been a good choice years ago when such a process existed, but it is not a process for this edition of the exam.
If there were 4 people on the project team and 9 more were added, how many additional channels of communication does this create?
Explanation:
If you tried to take a shortcut here, chances are you missed this one and guessed 'C'. If there were 4 people, there would have been 6 communication channels. 9 more would create 13, which translates to 78 communications channels. The question is asking how many additional channels were created, so the answer is 78 - 6 = 72.